All tickets will be physical tickets that will posted to you. The latest you will receive these will be two weeks before the event. Please only contact your ticket agent if you’ve not received your tickets within two weeks of the event.
The only authorised ticket outlets for this event are:
- Tickets Scotland
We strongly recommend that you only purchase tickets through our official ticket partners – Ticketmaster and Ticket Scotland. No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events. We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections. Be aware and don’t fall for a scam. These tickets might not even exist and if you turn up with a fake ticket you’ll be turned away from the event so don’t chance it. We recommend you only purchase through our official ticket partners. Our official resale partner is Ticketmaster Fan-to-Fan Exchange.
As Viagogo is not an official ticketing agent, we do not recommend customers purchase their tickets from this, or any, secondary selling sites. Unfortunately, because of this, we cannot confirm that you will be guaranteed entry to the event using a ticket purchased from Viagogo.
If you have already purchased your ticket from Viagogo, we would advise you to contact them directly if you have any concerns
We only permit ticket resale at face value through Ticketmaster Fan-to-Fan Exchange. Please do not use ticket sites such as Ebay, Gumtree, Stubhub, Viagogo where tickets may be available at hugely inflated prices. Buying through these websites also run the risk of being sold tickets that may not actually exist.
No persons under 12 permitted
Persons ages 12 - 15 years old must be accompanied into the event by an adult 21 + (1 adult = 4 persons aged 12 -15 years old)
Customers aged 16 and above do not need accompanied by an adult
A challenge 25 policy will be in operation at the gates ensuring guardians are 21 and over. Proof of age may be requested. Please bring acceptable photographic ID.
We encourage you to take part in our guardianship process if you are attending with someone aged between 12-15 years old. Details on how to take part will be available on our website closer to the event
A challenge 25 policy will be in operation at the bars ensuring access is restricted to persons 18 and over. Proof of age may be required. Please bring acceptable photographic ID.
The VIP area provides a secluded area away from the main arena. Your VIP ticket will give you an exclusive VIP bar, a variety of food offerings, seating, flushing toilet facilities plus you will be entertained between main stage sets by the VIP DJ. Please note, the VIP area does not have views of the main stage.
Customers requiring access to the wheelchair platform
Accessible tickets are available to buy via Ticketmaster
Once purchased you will be contacted within 72 hours to provide proof of disability for your companion. Tickets may be cancelled if misuse is suspected/found. You can also call 0800 988 4440 or (0044 161 637 2697 overseas) all tickets subject to availability. We expect demand to be high and tickets to sell out quickly on-line.
Accessible customers not requiring access to Wheelchair/Ambulant Platform
Customers who require a PA/Companion to attend the event but don't need access to the Platform should purchase their own ticket and then request the PA/Companion ticket via the Accessible Facilities Form. Please do not purchase the PA/Companion ticket.
All Accessible Customers
To request access to Accessible Toilets, Blue Badge Parking Area and any other accessible requirements for attending the show please click here to complete our Accessible Facilities Form.
The location of the box office will be available closer to the event
Box Office opening hours
Box office will be open from:
- 4pm - 9:30pm on Saturday
- 4pm - 9:15pm on Sunday
Buying on the day
Tickets are available to buy on the day from the Box Office. We recommend you buy in advance to avoid disappointment. If you are purchasing tickets at the box office please note that we will only be accepting card payments. Cash will not be permitted.
Tickets cannot be replaced so please ensure you keep them with you at all times.
Your ticket can only be scanned once for each day it’s valid. There is no re-entry once you’re in the festival site.